About Us | Shield Pest Core
About Shield Pest Core

Real People, Real Local, Real Accountable

We're the team New Braunfels calls when a national script isn't going to cut it. Here's who we are and why we started this.

Meet the Team ↓
Our Story

Shield Pest Core started with a simple frustration: too many New Braunfels homeowners were choosing between a national chain that treated every house the same way, and a local operator who couldn't answer the phone same-day. Neither felt like the right standard for a Hill Country property dealing with fire ants, scorpions, and termites that don't behave like the pests in a generic training manual written for a different climate.

We built this company around a narrower promise: know this specific region's pests better than anyone, treat every property like it's the only one that matters that day, and never hide the price behind a sales call. That's still the whole pitch.

What We Stand For

Mission & Values

Four principles that shape every visit, not just the marketing copy.

Safety First

Every treatment plan is explained before we start — no exceptions.

Genuine Eco-Options

Reduced-risk treatments offered honestly, not as a marketing checkbox.

Straight Answers

If a job needs a follow-up visit, you hear that up front, not after payment.

Actually Local

Comal & Guadalupe County only — not a franchise territory shared with three other cities.

The People Coming to Your Door

Meet the Team

Every technician is licensed, insured, and background-checked before they ever visit a property.

[Technician Name]

Lead Technician
Licensed & Insured

[Technician Name]

Termite & Wildlife Specialist
Licensed & Insured

[Technician Name]

Commercial Accounts
Licensed & Insured

[Technician Name]

Customer Care Coordinator
Background-Checked
Licensing & Affiliations

Credentials On Display, Not Just Claimed

TDA License Badge
Insurance / Bonding Badge
Industry Association Badge

Placeholder slots — real licensing, insurance, and association badges display here once provided. We don't display credentials we haven't verified.

Why Customers Trust Us

Not the Biggest — Just the Most Accountable

We'd rather stay the size where the owner still knows most of our regular clients by name than grow into the kind of company that needs a call center to manage its own scheduling.

  • Real technicians, not a rotating subcontractor pool
  • Upfront pricing before any work begins
  • A callback guarantee stated plainly, not buried in fine print
See Reviews ↓
Community Commitment

Part of New Braunfels, Not Just Working In It

We're a Comal County business first — that means showing up for the community beyond just service calls, from local sponsorships to staying involved with the New Braunfels Chamber of Commerce. When Gruene or the Landa Park area hosts a community event, you're as likely to see our name on a sponsor board as on a service truck.

It also means the money spent with us stays close to home rather than flowing out to a corporate office in another state — something a lot of our clients specifically tell us matters to them when they're choosing between us and a national franchise.

Customer Reviews

What Neighbors Are Saying

Live reviews sync in directly from Google — nothing on this page is written by us.

Live reviews sync in from our Google Business Profile — shown here as loading placeholders until it's connected.

Common Questions

About Shield Pest Core

How long has Shield Pest Core been serving New Braunfels?
[Placeholder — actual founding date/tenure to be added once finalized. We won't state a number here we can't back up.]
Are your technicians employees or subcontractors?
Every technician who visits your property is a background-checked, licensed member of our own team — not a subcontractor dispatched through a national marketplace.
Do you serve areas outside New Braunfels?
Yes — we cover Comal and Guadalupe County, including Canyon Lake, San Marcos, Seguin, Schertz, Cibolo, Garden Ridge, Spring Branch, and Bulverde. See our full service area.
Are you hiring?
Reach out through our Contact page and let us know you're interested — openings vary throughout the year.

Ready to talk to our team?

Get a free, no-obligation quote today — most requests get a same-day response.